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Covid 19

It’s great to see lots of new faces, as well as many regular guests, enjoying all that I, and Dunster, have to offer.

For those about to book, be assured you’ll still experience the same warm, homely welcome and stay in my lovely cottage, but there have been a few changes to reduce any risks to both you and myself, and to make sure your stay is a safe one too – I am confident you’ll understand and appreciate why these changes have had to happen.

I have conducted an extensive risk assessment and implemented any changes needed to keep you safe and well, and here are just some of the measures we have put in place:

• Hand sanitiser is available in all bedrooms and communal areas
• I have removed the guest information pack from each bedroom, but will email it to you when you book
• I will carry out a thorough deep clean on each guest room when it is vacated, and will leave that room free for as long as possible between guest stays
• Communal areas and common touchpoints will be thoroughly cleaned
• The daily room service is suspended. However, any cleaning requirements will be agreed at check in
• The breakfast buffet items such as fresh fruit, cereal, yoghurts, fruit juice etc. have been removed, but you can pre order them the night before. I will be replacing this with table service only
• I have two sittings for breakfast, 8.30am to 9.00am and 9.15am to 10.00am, to minimise the number of guests dining at the same time
• There will still be complementary milk in the mini fridge on request and labelled for each room
• There are still complementary tea, coffee, biscuits and toiletries in the room, and they will be topped up whenever requested. These will all be replaced with a fresh set in each room after guests check out
• Guest arrival times will be staggered
• PPE will be worn when appropriate

Please be aware that the current government guidelines are as follows:

• If a guest is displaying symptoms of COVID-19 during their stay, they should inform me, immediately self-isolate and request a test
• Guests who test positive for COVID-19 should return home if they can do so safely, and if not, they should work with me and local health care professionals
• The guest will be expected to pay the costs of an extended stay in all but exceptional circumstances

Finally, guests are required to wear face coverings in all public areas of our cottage, except when seated at a table to eat and/or drink.

I have done my best to eliminate as much risk as I can to you, to other guests and to myself, and hope you are reassured by these measures. I want your stay to be enjoyable, relaxing, comfortable, and safe, and look forward to meeting you.

Paula

 

Bed And Breakfast Dunster